There are lots of situations that can leave you needing help to get back on track, and everyone’s situation is different.


This could include, but is not limited to:

  • Sudden loss of job or income
  • Illness or injury
  • Unexpected events such as economic or natural disasters
  • Caring for someone else
  • Family and relationship breakdowns

If you’re struggling, getting help as soon as possible is essential.

We’re here to help and encourage you to get in touch sooner rather than later so we can work with you as soon as possible.

Don’t leave it till it’s too late – the earlier you reach out, the better we can help you.

Other services that could help

A financial mentor can support you and work through your options, and Sorted NZ have helpful online resources.

If you have explored all other options and have already sought budgeting advice, you can contact Police Super Scheme (PSS).

Get in touch

If you'd like to understand the options or support we may be able to offer, please contact us at:


Already have a loan with us?

If you're feeling concerned about managing your loan repayments, we're here to help and discuss options with you. Please fill out the form below to contact us as soon as you can.